4 resultados citaram: Suporte à aprendizagem informal no trabalho: uma proposta de articulação conceitual

ABSTRACT Purpose: Describe the informal learning strategies used by the IT and Communication professionals (TIC) of the Superior Military Court (STM), discussing their importance for professional development and labor skills related to the maximization of the results of human performance. Originality/gap/relevance/implications: The research proved the differences in the use of the learning strategies among the TIC professionals and made it possible to capture the meaning of informal learning by professionals. Key methodology aspects: The mixed methodology was applied and a questionnaire was created based on the studies of Camillis and Antonello (2010), Antonello (2011b), Pantoja and Borges-Andrade (2009), Lohman (2009), Berg and Chyung (2008) and Cunningham and Hillier (2013). Descriptive statistical analyses for quantitative data and thematic and categorical analyses were made for the content of the open answers. Summary of key results: Five categories of informal learning were identified: interpersonal relationships; work practices; sharing knowledge; unsystematic training and autonomous. Informal learning depends on: 1. interpersonal relationships, 2. plan for work practices, 3. sharing the knowledge, and 4. autodidactism. Some factors were considered facilitators and/or inhibitors and favorable and/or unfavorable to informal learning. Key considerations/conclusion: The professionals describe informal learning as something difficult to prove and that the same thing happens through practice and the exercise of their skills. For future research, it was suggested the following: 1. analyze the influence of environment variables when employing the use of informal strategies of learning; 2. relate the learning of TIC professionals to the initiatives of knowledge management in the Organization; and 3. observe the role of leadership in the process of informal learning among professionals.

ABSTRACT Purpose: This study aimed at analyzing Brazilian scientific production about informal learning at work context in journals of Administration. Originalityvalue: Especially in Brazil, research on informal learning is featured as shallow, scattered type. Therefore this is a latent topic in the field of organizational learning. The aim, thus, is providing contribution to the characterization of this subject, indicating gaps and research possibilities from national scientific production. Design/methodology/approach: a meta-study analyzing a set of 36 studies published in Business journals was developed for this purpose, with no initial time delimitation until 2016. Findings: Results obtained indicated a slow increase on publications about informal learning since 2010. It can be inferred that researches aiming specifically at informal learning still occupy a small backward space highlighted by the investigation of how learning processes take place, mostly by means of qualitative researches, in a clear attempt to comprehending such phenomenon.

ABSTRACT Purpose: To identify and analyze differences in the tasks, knowledge, and social features of the work of civil servants of the Superior Court of Justice, and, secondarily, to verify the factorial, convergent, predictive, and discriminative validity of the Work Design Questionnaire (WDQ) in the Brazilian Judiciary context. Originality/value: With the WDQ’s development, the work design became the subject of further studies all around the world. Also, in Brazil, since its translation and adaptation, this variable has caused great repercussions in people management, becoming the first study within the scope of the Brazilian Judiciary. Design/methodology/approach: Through a survey sent to 2,898 civil servants, 895 responses were obtained and subjected to descriptive statistical analysis, confirmatory factorial analysis, reliability analysis, Kendall’s tau correlation analysis, and the Kruskal-Wallis test. Findings: The most indicated work feature was social support, and the least indicated was interaction outside the organization. Special knowledge was most required from professionals with higher education. For the men, there were more problem solving, specialized knowledge, and decision-making autonomy in their work. Civil servants who work in judicial activities claimed to have more meaningful tasks. Managers claimed to have less autonomy in planning their tasks, as all other civil servants stated that their work has a more definite beginning, middle, and end. In a public body of great size and complexity, work features are differentiated by their sociodemographic and functional variables, requiring customization in the management practices of people and organizational policies.

Ao considerar a globalização uma aliada à expansão das estratégias das organizações na internacionalização de seus negócios, a expatriação de empregados surge como um recurso de gestão de pessoas e, assim, oportuniza benefícios para as empresas e para o crescimento profissional e pessoal dos indivíduos. Portanto, este artigo teve como objetivo analisar a contribuição da expatriação para os processos de aprendizagem organizacional. Desenvolveu-se, para tanto, um estudo de casos múltiplos, com a participação cinco de empresas exportadoras do Rio Grande do Sul. A coleta de dados deu-se através de entrevistas com empregados que já foram expatriados ou que ainda se encontram em processo de expatriação, observações e pesquisa documental. Como resultados, pode-se observar que a expatriação tende a desencadear processos de aprendizagem organizacional que se encontram embutidos nas atividades cotidianas do indivíduo. Identificou-se que os empregados aprenderam, a partir de suas experiências, a enfrentar um problema ou desafio, através da reflexão, interação e colaboração com colegas. Além disso, a partir da expatriação, o expatriado enxerga a sua própria cultura sob uma nova ótica, toma conhecimento de outras culturas organizacionais e identifica novas formas de lidar com pessoas.